Shipping Policy
At OTAKUTY, we are committed to delivering your favorite anime merchandise right to your doorstep with care and efficiency.
Processing Time
- Orders are typically processed within 2–5 business days after payment is confirmed.
- Processing times may vary during peak seasons or sales events.
Shipping Methods & Delivery Times
- Standard Shipping: Estimated delivery time is 10–20 business days.
- Express Shipping: Estimated delivery time is 5–10 business days
Please note that delivery times may vary depending on your location and potential customs processing.
Shipping Costs
- Shipping rates are calculated at checkout based on your selected shipping method and destination.
- Enjoy free standard shipping on orders over $100!
International Shipping
We ship worldwide! However, please check your country’s import regulations and taxes, as these are the responsibility of the customer.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your shipment’s progress.
Lost or Delayed Shipments
If your package is delayed or lost, please contact us at otakutysupport@gmail.com with your order details. We’ll work with the shipping provider to resolve the issue promptly.
Questions?
For any shipping-related inquiries, feel free to reach out to us at:
- Email: official@otakuty.com
- Phone: +1 971-482-6987
Thank you for shopping with OTAKUTY!